Shiffo is a Registered Social Worker and alternative dispute resolution (ADR) professional working in Toronto, and is the founder of Farah Family Solutions. Shiffo’s great passion is bringing awareness, understanding, and strategies to people who have experienced difficult life-changing circumstances due to familial challenges, separation, and interpersonal conflict. Using her unique blend of clinical, mediation, and advocacy skills, Shiffo assists her clients in developing an individualized approach to working through their challenges so they can experience a
happier, higher quality of life and emotional health.
Shiffo started her practice because she wanted to provide culturally relevant services to inspire families from the Black, African and Muslim communities in Toronto. Farah Family Solutions is one of a small handful of practices in the GTA offering services geared towards Afro-centric therapeutic support for families navigating difficult issues, including intimate partner violence
and race-based trauma. Shiffo has dedicated her efforts to ensuring her clients have a safe, welcoming space to express themselves without judgment or bias. The shared goal for Shiffo and
the other practitioners at Farah Family Solutions is to remove the existing barriers to therapy so everyone has an equal opportunity to improve and maintain their mental health. They are collectively committed to inclusivity, diversity, and equity practice In addition to being fluent in English, Shiffo also speaks Somali and Swahili and believes her unique combination of education, faith, cultural awareness, and a sincere desire to help others is the reason people seek her out for counselling services.
Shiffo specializes in the following services: child welfare involvement, separation and divorce, relationship issues, anxiety, depression, anger, and stress management. Having obtained a Master’s Degree in social work (York University), CBT Training Certification (University of Toronto) and a Family Mediation Certificate (York University), Shiffo is equipped with a wide range of knowledge to help her clients achieve the ultimate goal – to empower them to take charge of their emotional well- being.