Frequently Asked Questions

Taking the first step can be difficult, we understand. If you are struggling with mental health issues, the team at FFS can help. We offer a variety of counseling and psychotherapy services to ensure that you and your loved ones can build happy and healthy lives. Maintaining good mental health is important. FFS's treatment approach is based on the concept that your mental health is equally as important as your physical health, and attending to your mental health is essential to overcoming life’s challenges and unlocking an empowered you.

We believe in a collaborative and customized approach to care.

Are you a licensed therapist?
What should I do when I am in Crisis?
Why should I choose therapy?
What kind of issues/concerns can be supported through counselling?
What type of services does FFS offer?
What are your fees?
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Here are answers to the most commonly asked questions. Please feel free to contact us if you have any additional questions or need more information.

Are you a licensed therapist?


Yes, I am a Registered Social Worker (RSW) with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) providing psychotherapy. Social Workers are professionals who work with people of all ages to support their everyday challenges that affect lives including mental health issues.




What should I do when I am in crisis?


Please contact 911, your family doctor or attend your nearest emergency room when in crisis and need immediate support.




Why should I choose therapy?


Therapy may be a good choice for you if…
• everything you feel is intense;
• you have a history of trauma and can’t stop thinking about it;
• you are finding it difficult to carry out daily activities: for ex. you’re getting bad feedback at work because you are unable to concentrate;
• you using a substance to cope;
• you feel disconnected from beloved activities;
• your relationships are strained and your friends and family are concerned about you.




What kind of issues/concerns can be supported through counselling?


Issues/concerns supported through counselling may include, but not limited to:
• Depression, anxiety, mood, anger
• Parenting
• Communication
• Relationships (Common-law, family, stepfamily)
• Intimate relationships
• Abuse/domestic violence
• Youth offender
• Transitions/life changes
• Substance/alcohol abuse
• Bullying




What type of services does Farah Family Solutions Inc. offer?


FFS Inc. provides a range of services to individuals, children, youth, families, and groups, with a variety of community engagements.




What are your fees?


Fees are usually based on a 45-minute to 50-minute session. Please contact me for a free consultation so we can discuss rates, insurance, and length of service.




Do you have a sliding-scale fee policy?


Yes, based on need, sliding scale sessions are offered.




Where is the therapist located?


Farah Family Solutions counselling is located in Toronto in the Mt. Dennis Areas and offers appointments over the phone. We are also exploring other alternative, flexible modes of delivering counselling such as online therapy. Please contact me to discuss the best option for services.




Are services confidential?


Yes, services are confidential. We respect your right to privacy and confidentiality. Social workers are bound by a code of ethics and will keep the information you share strictly confidential, sharing only with your consent unless required to do so by law. More information about your rights to confidentiality will be shared in your first session.





Any Other Questions?

Please contact us directly with any additional questions, concerns or requests. We look forward to hearing from you.